First, we pull your IRS transcripts and review everything—returns, penalties, collection actions, the whole mess. This tells us exactly what you’re dealing with and which Fresh Start options make sense for your situation. Next, we file any missing returns and get you current. The IRS won’t negotiate if you’re not compliant, so this step is non-negotiable. We handle the paperwork and make sure everything’s done right. Then comes the negotiation. Whether it’s an installment agreement, Offer in Compromise, or penalty abatement, we present your case to the IRS with the documentation they need to approve your request. We handle all communication—you don’t talk to the IRS unless we’re on the call with you. Your case closes when you’re back in good standing with a payment plan you can live with.