We start with a free consultation where you tell us everything. What you owe, what you earn, what you can realistically afford. No judgment – just facts. This determines which Fresh Start options actually work for your situation. Then we take over completely. The IRS talks to us, not you. We prepare every form, gather every document, and submit everything perfectly. One small mistake kills your chances, so we don’t make mistakes. Finally, we negotiate. The IRS has formulas, but there’s wiggle room if you know where to push. We know which revenue officers respond to what arguments. Most importantly, we know when you’re getting the best deal possible and when to keep fighting.