First, we sit down for a completely free consultation to understand your tax situation. No sales pitch – just an honest assessment of where you stand and what Fresh Start options are available to you. Once you decide to work with us, we immediately contact the IRS and establish representation. This stops them from calling you directly. We gather all necessary financial documentation, analyze your complete situation, and determine which Fresh Start Program option gives you the best outcome – whether that’s an installment agreement, Offer in Compromise, or Currently Not Collectible status. Then we negotiate directly with the IRS on your behalf. You’ll know exactly what’s happening at each step, and you’ll have a clear timeline for resolution. No surprises, no confusion – just professional representation that gets results.